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Looks Like New Floor - The results are great! Looks like a new floor. The guys are most courteous, polite and very hardworking. We would and will most definitely recommend the whole process.
Prompt, Courteous, Professional - Carvel and Vianne were very prompt, courteous, professional, neat and conscientious. We could not be more pleased with the results. Gathan promised an excellent job and Grout Masters delivered.
Extremely Happy - We are extremely happy with the work done on our floor. I feel like I have a new floor. I have had several positive comments and I certainly recommend Grout Masters!
My Grout Looks Fantastic! - You have both been a pleasure to have known. Your professionalism combined with your great personalities have made our day stress free! Thank you, my grout looks fantastic, feels like new again!
You Were Successful! - Thank you for your enthusiastic hard work in improving the appearance of my floor. You were successful. The grout and the porcelain tiles are clean now.
This is a long overdue note of thanks in appreciation for the outstanding job you and your team did at our home restoring our stone floors last May. I was looking at the floors this past weekend, after a cleanup from the Christmas holidays, and was noticing how wonderful they look. As you know, we had the floors done twice. When you did the floors the first time, I was not happy with the results. However, as we agreed, this was not the fault of Grout Masters, but the miscommunication between both parties. My husband and I were really impressed with your approach to ensuring the floors were redone (and quickly) to our satisfaction, particularly as we shared the responsibility for not choosing the right approach for the floors the first time. We were more than satisfied with the outcome, after you and the team redid the stain. I would be pleased to reference you at any time, because: 1. You exceeded our expectations overall 2. When we realized that the first work done on the floors was not really what we wanted, you were not argumentative, but showed a proactive, service-oriented approach to making sure we were happy 3. You have a great team of workers.
Extremely Professional - Your crew did a great job, extremely professional. They worked thoroughly, with care and attention to detail not to mention their punctuality and extremely courteous manners. I would like to add how they clearly took pride on a job not only well done, but well finished as they kept moping my basement before leaving and despite the fact other trades were the ones who made the mess. I am delighted with the service Grout Masters has provided us at our home, starting by you and a professional and detailed assessment of the job to be done and ending with such a great performance. Thank you.
It worked wonders! The grout is the cleanest it’s ever been. I would recommend Grout Masters to anyone who has grout!
Excellent service throughout, from sales to appointment to completing work. Highly recommended
Exceeded Expectations - Your customer service on a whole is outstanding. Also your workmanship exceeded my family expectations. Kindest regards.
Completely Satisfied - I am completely satisfied with a job well done by a very competent, professional staff. I have recommended your company to friends and family alike, Thanks
Results and customer service was excellent - Results and customer service was excellent. Would (and have) highly recommended your company to friends and family. Representatives and staff represent and work in a highly professional manner. Thank you so much!
Very Considerate, Courteous, Clean - I just wanted to pass on my compliments to Clement and his crew. This week they did the work in the three bathrooms at our new house on Misty Pine. I really appreciate how your staff treat the homes they work in as they were there own. They are very considerate, courteous, clean and make a point of working with as little disruption as possible. You should also know that they are very good workers who stay focused on the job and don't waste time. I also value how they go the extra mile, for example replacing any caulking that isn't up to their standards. They even helped me with a piece of weather-stripping that had fallen off the front door. Great hiring, training and leadership, Gathan. Grout Masters will go far!
Very Professional and Knowledgeable - We have a new home with a large expanse of ceramic tile on the main floor. Gathan , recommended that the grout be sealed to protect the grout in this high traffic area from dirt, spills and stains, especially in the kitchen. He was very professional and knowledgeable, offered a wide variety of sealer colours to choose from, and quoted a very reasonable price. Soon his brother Carvel and assistant Vianne arrived promptly on schedule to do the cleaning, sealing and colouring. They buffed the tiles when they were finished, and left the area neat and clean and looking fabulous. They even provided a large jug of concentrated floor cleaner that will last us a very long time. I would highly recommend them to anyone who wants to restore or preserve the grout on floors, showers, counters and more.
Love it! - Totally dependable, reliable, helpful and very accommodating, A pleasure to deal with. Thank You
An excellent job! - Many times better results than I expected. All done to perfection! Many Thanks
Brought new life to our kitchen - The repair and sealant have brought new life to our kitchen porcelain tile floor. We will recommend your product and services to anyone considering tile floors! Great Job! Thanks.
This company is top notch - I thought Grout Masters could improve my tired old tiles and grout but I was amazed at the improvement! My floor looks like new! The work was done very efficiently and professionally. Thank you – you have saved me thousands of dollars.
I am thrilled! - I was ready to rip up the existing floor until I called you, what a difference! We love it!
Peace of mind service - I was extremely pleased with the service I received from grout masters. Their professionalism and attention to detail was exceptional. Every step of the way they consult and provide demonstrations so that you are confident that you are making a decision that results in exactly what you want. They also did numerous complimentary small service so that their work looks like perfection. I recommend grout masters without reservations and will be telling all my friends. I keep walking in my kitchen now and say out loud, I love my floors.
Very Impressed - Just got my kitchen floor grout cleaned and was very impressed with the care and detail the chaps took in restoring the grout. As well as cleaning the grout lines/tiles, they filled in all the cracked grout with a special compound, then re-coloured the grout and sealed it. The floor looks better than brand new... Both Clement and Carvel were a pleasure to work with.....they ran a little late getting here in the morning but called and let me know..... thanks Grout Masters.
From dingy to spa worthy in one day! - Carvel is a miracle worker. He completely revitalized our ceramic floor and transformed our master bathroom from dingy to spa worthy in one day! Not only was I impressed that they arrived on time, but also with the care and detail taken to complete the restoration. The before and after pictures on the website truly reflect the difference made by having Groutmasters clean and seal your grout. I wouldn't hesitate to recommend Groutmasters to anyone who wants to restore the grout on their floor or shower, and have already provided their name to my real estate agent for one of her clients who is preparing his home to be put up for sale.
Impressed - Elaine and I were very impressed by the quality of your work, and how tidy you left our house after you left.
Top-quality work - No relation to Jamie, an earlier happy customer --- adding to what we see is an expanding list of satisfied discoverers of "Groutmasters" Found them online, got a fast response to our enquiry, and a nice man called Carvel arrived soon after and quoted our bathroom at agreeably less than expected. Then came as arranged and in four hours did a beyond excellent job. My wife - at her most benevolent the sternest critic -- was thoroughly delighted. The kitchen is next, "Groutmasters" can be employed with the utmost confidence and a guarantee of top-quality work.
I just got lucky to choose Grout Masters - Thank you for providing such quality service. I was so pleased to see the transformation of my bathroom after the work was completed. I just got lucky to choose GroutMasters who sent Carvel who is truly a 'Master' of his trade. Not only was the job well done....Carvel was so pleasant and careful to clean up. He's a star! I would highly recommend this company and strongly suggest a bonus for the wonderful man who represents your company well. Many thanks.
Would recommend! - We called for a grout and re-caulking of our standing glass shower. Not only was the re-caulking applied matching the 2 variations of white (on tile) and transparent (on glass), our entire shower glass door and wall were cleaned from the thick soap and water buildup, that was truly appreciated, thank you! Professional customer service, excellent response time with emails and phones calls. Would recommend!
Awesome Service! - My experience with Grout Masters was fantastic! Instead of removing the floor in our hallway, kitchen and bathroom, Grout Masters came in and made them look like new! They also left the our home very clean after they were finished. Highly recommended!
Best service ever! - I'm so happy I chose to go with Grout Masters. My floors look like new is just a day's work. I'm impressed with the customer service and quality of work. Highly recommended.
They look amazing - I wanted to write to let you know how thoroughly pleased I am with the work that Carvel and Chris did today. My floors look better than they did when I moved in 3 years ago. They look amazing and thank you for the other bits and pieces that were done. I am very grateful. Thank you very much for great service and great work.
You did a wonderful job - Thank you Carvale and Chris for the fabulous work. You did a wonderful job. The floors look better than new!!!!! Carvale you ensured that I understood the whole process and ensured that I was happy!!!! Carvale you are a gentleman!!!!! Thank you. I will probably be calling for other work!!!
Thanks to your crew! - The client was very happy with the grout restoration work completed
Really Happy - We love what you guys did for the main floors! You guys can use me as a reference anytime! Really happy with how it all turned out!
I love looking at my clean floors - Thank you so much for coming on Sunday. I love looking at my clean floors.
Outstanding Job - I just wanted to write and say that Clemant and his colleague did an outstanding job on our shower stall. It looks brand new. We will be in touch to get GM in to do the rest of the floor. My wife only wants to use Grout Masters for renovations now.
Tiled Floor Refreshed! - So thankful to have found them! My goodness what a fantastic service. My tiled floors were desperately in need of a grout refresh. They now look better than they did when I moved in 3 years ago. Bathroom caulking was also part of the days work and later that day I found work done that was not discussed - what a bonus and great surprise. My experience with Grout Masters made me very happy, great service, great attention to detail, the place was cleaner when they left than when they arrived (that alone is worth $ :)) Thank you Carvel and Chris - i would recommend Grout Masters without hesitation. Thank you!
Grout Was Cleaned And Recoloured - We contacted them again after using their service 7 years ago. We have light tile with beige grout, plus we have large dogs. They came on time, and did a great job once again! They cleaned up, and were professional. We would use them again, for sure.
It’s Fantastic - I just wanted to thank you very much for the work you guys did today and for coming all the way from Milton. I had a quick look and overall, it's fantastic! I'm excited to show my wife. Thank you very much for all the hard work!
Best Service - My husband and I decided to research getting our tiles cleaned and grouted as they were looking tired and ugly. I booked Grout Masters who came to my house yesterday, on time and I could not be happier with the end result.The staff who did my floors in the kitchen, laundry room and powder room were so professional and so nice and made the floors look like new!Anyone who is considering having this done in their home, we highly recommend the wonderful staff and service of Grout Masters.Thank You
Fantastic! - Had my shower re-grouted prior to putting my house up for sale and the bathroom is transformed; it went from tired looking to fresh and updated! Customer service was excellent, service people were respectful and delightful to work with and the bathroom was left in pristine condition. Couldn't recommend any higher!
I would give them a 10 star review if I could! - I can't say enough about the great job that Carvel did cleaning and re-groutingour entire first floor ceramic tile. The areas look as if the tile was brand new.They are professional, hard working and very competitive with their pricing.Thank you Grout Masters for the excellent job!!!
Amazed with the quality! - My standing shower needed re-grouting. who is better than GroutMaters to call. On time, professional, precise and clean, knowledgeable, considerate. I am 100% satisfied with the job they did, from start to the end. I am amazed with the quality and consideration they put to the work.
Amazed at the improvement! - I thought Grout Masters could improve my tired old tiles and grout but I was amazed at the improvement! My floor looks like new! The work was done very efficiently and professionally. Thank you – you have saved me thousands of dollars.